Shipping policy

Shipping Policy

Thank you for shopping with Angel Avenue.

We partner with trusted suppliers to offer a curated selection of products for dorms, apartments, study spaces, home organization, and everyday living. Products may ship from different fulfillment locations. Shipping availability, delivery times, and shipping options are displayed at checkout based on the products in your order and your delivery destination.

Processing Time

Orders are typically processed within 1–3 business days after purchase.

Shipping Time

Most U.S. orders arrive within 5–8 business days. Delivery times for international orders vary depending on the destination and shipping service selected at checkout.

Shipping Locations

Angel Avenue ships to the United States and select international destinations. Shipping availability depends on the products in your order and your delivery destination. During checkout, customers will only be able to select shipping options available for their order and location.

Shipping Costs

Shipping costs and available shipping options are displayed at checkout based on the products in your order and your delivery address.

For U.S. orders, standard shipping is currently offered free of charge.

International shipping rates are calculated at checkout based on the available shipping services and delivery destination.

Tracking Information

Once your order has shipped, tracking information will be sent to the email address provided at checkout when available.

Multiple Shipments

If your order contains products from different suppliers or fulfillment locations, your items may be shipped separately and may arrive on different dates.

Shipping Delays

While we strive to ensure timely delivery, shipping carriers, customs agencies, suppliers, and other circumstances outside of our control may occasionally cause delays. We appreciate your patience if unexpected shipping delays occur.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order. Angel Avenue is not responsible for delays or additional shipping charges resulting from incorrect or incomplete shipping information provided by the customer.

Lost or Damaged Packages

If your order is lost in transit or arrives damaged, please contact us as soon as possible at support.shopangelavenue@gmail.com. Include your order number and, when applicable, photos or other information about the issue so we can work with you to determine the appropriate next steps.

Questions

If you have any questions about your order or shipping, please contact us at:

Email: support.shopangelavenue@gmail.com
Business Hours: Monday–Friday, 9:00 AM – 5:00 PM EST

You can also contact us through our Contact Us page.